English version for convenience. Other languages: this English text applies. The Portuguese version prevails.

Terms of Use

Last updated: November 3, 2026

In shortTry free for 5 days, subscribe monthly or yearly, cancel anytime, and your data stays yours. Without payment, Atlas switches to read-only mode, deleting nothing.

1. Acceptance

By creating an account or using TS Atlas you agree to these Terms and the Privacy Policy.

2. The service

TS Atlas is software as a service for travel agencies: quotes and proposals, sales pipeline, clients, suppliers, conversations, agenda, dashboard and AI conversion, according to the plan.

3. Account

Access by email code or Google sign-in. Keep your email secure.
The agency owner invites the team and sets roles. Each user is responsible for actions under their access.

4. Trial, plans and payment

10-day free trial of the Business plan, no card required.
Monthly or yearly subscription paid by Pix or card through InfinitePay, in Brazilian reais (BRL).
Subscribing during the trial keeps the remaining trial days.
Prices may change with 30 days’ notice, effective at the next renewal.

5. Renewal, late payment and read-only mode

We send renewal notices and a payment link in advance. After the due date there is a 5-day grace period; then the agency enters read-only mode: all data can still be viewed and exported, but nothing can be created or edited until payment.

6. Cancellation

No lock-in or cancellation fee. Access continues until the end of the paid period. Amounts paid are not refunded pro rata, except the 7-day withdrawal right under Brazilian consumer law where applicable. Data remains available for export for up to 90 days.

7. Your data

Data entered by the agency belongs to the agency, which is the controller of its clients’ data and must have a legal basis to process it. Travel Support processes it only to provide the service.

8. Acceptable use

No illegal activity, spam, unauthorized messaging, infringement of third-party rights, attempts to access other agencies’ data or intentional overload. We may suspend accounts that break these rules.

9. Artificial intelligence

The AI helps convert supplier material and flags what needs review. Results must be checked by the agency before being sent to clients.

10. Availability and support

We aim for continuous availability but interruptions may occur. Support via WhatsApp and email during business hours (Brazil time); priority support on First.

11. Liability

Atlas is a management tool; Travel Support is not a party to sales between the agency and its clients or suppliers. Our liability is limited to the amount paid in the previous 12 months, except where the law does not allow such limitation.

12. Intellectual property

The software, the TS Atlas brand and site materials belong to Travel Support. The agency receives a license while the subscription is active.

13. Governing law

Brazilian law. Venue: Sorocaba, São Paulo, Brazil, except consumer venue where applicable. The Portuguese version prevails.